Privacy Policy

1. Introduction

Welcome to Outback Adventures Pty Ltd ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Book a tour or service
• Subscribe to our newsletter
• Request information or assistance
• Participate in promotions, contests, or surveys
• Submit testimonials or reviews

This information may include:

• Name, email address, postal address, and phone number
• Date of birth and nationality (for booking purposes)
• Passport information (for international tours)
• Emergency contact details
• Payment information
• Dietary requirements, health information, and accessibility needs
• Travel preferences and interests

2.2 Automatically Collected Information

When you visit our website, our servers may automatically record certain information, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent on those pages
• Date and time of your visit
• Click patterns

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. For more information about our use of cookies, please see our Cookie Policy.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Process and manage tour bookings and related services
• Create and maintain your account
• Provide customer support and respond to inquiries
• Send transactional emails and booking confirmations
• Send marketing communications and newsletters (with your consent)
• Personalize your experience and provide content tailored to your interests
• Improve our website, products, and services
• Conduct research and analysis
• Detect, prevent, and address technical issues or fraudulent activities
• Comply with legal obligations

4. Sharing Your Information

We may share your information with:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.2 Travel Partners

To fulfill your booking, we may need to share your information with travel partners such as hotels, tour operators, transportation providers, and local guides.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.5 With Your Consent

We may share your information for other purposes with your explicit consent.

5. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from the laws of your country.

By providing your information, you consent to the transfer of your information to Australia and other countries where we and our third-party service providers operate.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the details provided in the "Contact Us" section.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this privacy policy frequently to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Outback Adventures Pty Ltd
42 Bay Street
Sydney NSW 2000
Australia

Email: [email protected]
Phone: +61 2 8765 4321